Customer Service Representative - State Farm Agent Team Member
Arlington Heights, IL
Customer Service Representative - State Farm Agent Team Member
Full Time • Arlington Heights, IL
Position Overview
Are you passionate about providing outstanding customer service? Do you excel in a dynamic and client-focused environment? Join our team as a Customer Service Representative at our State Farm independent contractor agency and be a crucial part of delivering exceptional service to our valued clients.
Responsibilities
- Serve as the first point of contact for clients, addressing inquiries, and providing information about our insurance and financial products.
- Ensure a positive customer experience by actively listening to clients, understanding their needs, and offering effective solutions.
- Process policy changes, claims, and payments promptly and accurately.
- Collaborate with the agent and team members to resolve customer concerns and provide comprehensive support.
- Maintain a thorough understanding of our products and services to effectively assist clients.
As a Customer Service Representative, you will enjoy:
- Competitive compensation package.
- Comprehensive training and ongoing professional development.
- Health benefits.
- Paid time off, including vacation and personal/sick days.
- Opportunities for advancement within our agency.
Requirements
- Excellent interpersonal and communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a collaborative team environment.
- Proficient computer skills.
- Prior customer service experience is a plus but not required.
If you are dedicated to delivering top-notch customer service and are ready to contribute to the success of our agency, we invite you to submit your application. Join us in providing unparalleled support to our clients and growing in a rewarding career within our agency.
Compensation: $40,000.00 - $70,000.00 per year
We're Hiring!
We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Geovanni Trujano - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- I have been a State Farm agent since 2014.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- Our agency has received awards including: President's Club, Ambassador Travel, Legion of Honor, and Senior Vice President's Club
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none